How do you Switch Your Lifeline Provider?
We are often asked time and time again how to switch from one Lifeline company to another one.

Many of these individuals ask this because they had no Lifeline service after Budget Wireless went out of business suddenly. Some of them also asked us since the rules of the Lifeline program were changed back in December 2016. Many people also asked this question because they were simply not happy with the service.

To answer these questions here is the information provided by USAC or Universal Service Administration Company website.

Changing Your Company


A customer made transfer Lifeline benefit to another company once every 60 days for their telephone service and for Internet service, once every 12 months.

Customers can transfer their benefit sooner under the following conditions

  • The customer has moved to a new address
  • The company no longer offers any Lifeline service
  • The company has charge late fees which are greater than the customers out-of-pocket cost monthly for their service

Transferring a Lifeline Benefit


If you wish to transfer your benefit to another company, you need to contact that company that offers lifeline and then you will ask them to transfer the lifeline benefit to them. you will need to send them the following information so the process can be completed

  • Your name
  • Your date of birth
  • The last four digits of your Social Security number
  • Your address
  • Your phone number
  • A written or verbal consent from you

You need to give your consent which acknowledges that once a transfer is complete then you lose the benefit with the company you worked with previously.

You have to acknowledge that your new company has explained that the customer may not have more than one Lifeline benefit in their household.

most cases, a customer does not experience any interruption in their service. In some cases, the customer may be required to provide Proof of Identity.

This is all you need to know to transfer your service from your current free government cell phone company to another company as it is quite simple.

IIt doesn't matter whether your old company went out of business or you simply want a new Lifeline company you now have the information you need to make the necessary changes
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